News & Highlights

Riggs Cat Breaks Ground on New Facility

If you’ve been by our Little Rock facility recently, you’ve seen a lot of construction activity on the east side of our property. No, it isn’t a new reality show “Demo Operators Gone Wild!” or “Extreme Makeover, Riggs Edition”. We are in the process of building a new customer service facility for parts, service, rental, and sales.
We have been in our current facility for over fifty years and, during that time, we have made numerous modifications and expansions in an effort to meet the needs of our customers. Through these changes we have made it increasingly difficult to access some areas of our operations that are important to your business, namely service and rental operations. In addition, we have outgrown our parts warehouse capacity.
The new facility, upon completion, will have a common counter area for parts and rental personnel. Our machine sales personnel will also be located off the parts and rental lobby, for easier customer access.
The Parts Warehouse is the cornerstone component of the new facility and at the planned size will allow us to stock over 95% of our inventory. A new materials handling technology will be in place that will improve accuracy
and speed when filling parts orders. A hydraulic hose rebuild room and parts pickup
area will be located adjacent to the lobby and accessible from the loading dock, making it more convenient for our customers.
Several other changes will come with our new facility. We’re including two super bays for service operations and offices, and we’re bringing two of our facilities into the new building. The Riggs Rental facility on Chicot and the Riggs Power System sales and service operations will relocate to the new main building. We will continue to maintain our corporate offices, human resources, technical services, credit department and marketing functions in our existing building.
During the next year we will bring you reports on our progress as that big, muddy hole in the ground grows into a state of the art facility that will better serve our customers well into the future.
We at Riggs Cat are looking toward the future. Our investments are helping
us serve our valued customers as we all work to build a better Arkansas.

View Archived News Articles